Thursday, June 12, 2025

THOR'S DAY RANT: Stick to Scripture!

In the 1500s, there was this German priest who wanted to translate the Catholic bible into German, so the average joe could read it. A century earlier, the Gutenberg printing press had made it possible to mass produce bibles, printing them instead of the meticulous rewriting, by hand, that had previously been used to make more bibles. In the course of his study and translation, this priest realized that what the Church was teaching was not what was in the scripture (scripture being a fancy word for the writings of the bible). He objected to the Church's teachings, going so far as to print a letter about what the Church had wrong. This priest's name was Martin Luthor, and he is credited with starting the Protestant Reformation. 

Thursday, June 05, 2025

THOR'S DAY RANT: Subaru Sucks!




Never in a million years would I have thought I would be putting Subaru in the same category as HP. But, here we are...

Subaru makes, or at least they used to make, excellent cars. Our 2011 Forester has hung in there, providing safe, reliable transportation even after someone ran into it and we had to have extensive work done on it. I have no qualms about my wife driving it to work in the deepest snow or slickest roads our hometown can bring. Even fully loaded, it has more than enough power to safely merge onto the highway. It's a comfortable ride that has never made me worry about "what's that sound" or if it was going to break down.

However, this will be our first, and last, Subaru. All thanks to a Subaru dealer--Bachman Subaru (Louisville, KY), to be precise.

The Forester's AC had gone out--the compressor was seized, but the clutch wasn't engaged--the car was still driveable. Initially, I thought I could fix it myself, and ordered off for a replacement compressor ($180 on Amazon). Then I realized I'd need a refrigerant recovery device/pump, rather than just venting a bunch of R134 into the atmosphere. Prices for those pumps were more than the part, and nowhere locally rented one. Then I hurt my back (worse than normal). I grudgingly let the wife take it to the dealership.

The dealership was initially very nice. They were willing to install the compressor I'd already ordered. Total cost to test and install: $200.00.

Alas, things didn't stay that way. End of day, the dealership informs us that our compressor isn't working--it's making a lot of noise and smoking. They'll have to put on a $1500 OEM (original equipment manufacture) compressor!

$1500?!

A quick search online reveals that no, OEM compressors don't cost that much. I can order off for one for less than $700!!

Social media is no help... lamenting there gets answers like "buy an older car, they're more reliable" or "They have to pay their people's salaries" or "How do you expect them to make a profit?".

Uh, what? It's a dealership... selling cars is their primary source of income. Fixing them is customer support--not a revenue stream.

I get a markup--a small mark up. Like maybe 25% or so. Not DOUBLE the price. That is crazy. It's immoral, and it's just downright wrong.

I guess one commenter had it right: avoid "stealerships".

I had expected better from Subaru. given the quality of the vehicle.

What has this taught me? That, like HP, Subaru's customer support is terrible. So, no, I won't be buying a new Subaru next year after all. I may not even buy anything new... maybe I will look for an older car, and just fix it myself--assuming my back and respiratory issues don't totally sideline me from wrenching anymore. 

I may not know what the future holds, but I do know one thing:

Subaru sucks.